Privacy policy

Data Protection Policy

Party Responsible for the Data

• Company Name: Hotel Ciscar SL
• Tax ID (CIF): B96634134
• Address: Avda Alqueria De Moret 31 46210 - (Picanya) - Valencia
• E-mail: reservas@hotelciscar.com

Purposes and Processing

Legitimation

The processing of data is legitimated in accordance with GDPR (EU) 2016/679, because it is necessary in order to execute the contractual relationship, and to formalise the booking of services and/or products of Ciscar.

If Ciscar is authorised to send promotional commercial communications via e-mail, the legitimating basis will be the user's consent.

Purposes

The collection and processing of your personal data through the booking forms is intended to enable the management of the commercial, accounting and administrative relationship of customers in everything related to the services and accommodation of our hotels.

Moreover, the user may authorise Ciscar to process their data for promotional and marketing purposes.

Preservation of data

Your data will be preserved during the validity of the administrative and/or commercial relationship between the interested party and Ciscar, in addition to the term set by the specific legislation during which this data may be required.

Should the user exercise their rights of elimination or opposition, their data will be blocked and then confidentially destroyed.

Recipients of the data

The third parties responsible for the processing who provide their services to Ciscar are recipients of the information, with whom the corresponding agreement has been signed in order to guarantee compliance with the GPDR and appropriate security measures.

In compliance with the current legislation, your booking details are transferred to the National Law Enforcement and Security Forces.

International data transfer

No international data transfers are planned by Ciscar.

Rights

You can exercise your rights of access, rectification, elimination and opposition, portability and limitation to the processing at any time, which are contained in GDPR (EU) 2016/679, by writing to the aforementioned address or via e-mail to reservas@hotelciscar.com

The request must specify which of these rights you wish to exercise and must be accompanied with a photocopy of your ID card (DNI) or equivalent identification document.

Possibility to make a complaint

If you are not satisfied after exercising your rights or with the way they were exercised, you may file a complaint before the Spanish Data Protection Agency. Find out more at www.agpd.es

In the event that our data protection policy has to change as a result of legislative changes or criteria emanating from the Data Protection Agency, you will be conveniently informed of any change that may be necessary in order to comply with the law.